Question Elitebook 840: Not Starting after shutdown. Question HP Elitebook 840 G3 battery not detected Question Laptop start without a screen and turn off immediately within 2-3 seconds Question HP Elitebook 840 G5 won't boot unless batteries are disconnected and power button held for 1 min Question HP EliteBook 840 Powers on immediately no boot, CAPS constant on Question Hp Elitebook won't boot, battery code flashes 9 times Question Not able to utilize the full wifi upload speed in HP (EliteBook 840 G5) Laptop ![]() Question HP Elitebook 2760P with transient keyboard issue If it's something that only runs while charging then it is something I should be able to disable without any issues if I can only figure out what exactly it is that's causing the problem. I am looking for some help in trying to diagnose this. Probably a service or driver that is causing it. I am thinking that the problem must be with something that only runs when it is charging and is disabled when on battery, and doesn't run when in Safe Mode. This is the full details of that message: I also have this message sometimes before it shuts down: "The kernel power manager has initiated a shutdown transition. Not sure if that has anything to do with it. In the Event Viewer I am seeing messages like "Active battery count change" and "Power source change", the latter one usually happens right before the shutdown. I also tried disabling some other drivers that might not run on battery with no luck. I also went into the power setting and updated all of the settings to basically act like it is on battery even when it is charging, that didn't work either. I then noticed that the touchscreen didn't work on battery so I tried disabling that driver but it still shuts down. Then I noticed that it only does it when charging and never when it is on battery. I tried doing a clean boot but it still happened. ![]() I did a full Malwarebytes scan in Safe Mode and although it didn't find anything it did not shut off and took 6 hours to complete. I also downloaded Driver Verifier but it did not find any dump files. I downloaded HP's Hardware Diagnostics and it didn't find anything either. I downloaded tools from HP to update the drivers from their website, it updated bios again but it still did it afterwards. I updated all of the drivers through Device Manager. I have tried chkdsk and also nothing found. I tried doing F2 memory and hard drive checks, nothing found. I replaced the charger and tried a different outlet but it still happened. My HP Elitebook 840 g3 shuts down randomly and restarts automatically.
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